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Genera Administration
Marketing
Online Marketing
Executive Assistant

Services

01. General Administration

1. Handle administrative duties such as email management, appointment scheduling, file organization, and database maintenance.

2. Manage calendars, schedule meetings, and coordinate conference calls for team members.

3. Respond promptly to emails and calls, draft correspondence, and edit documents as needed.

4. Conduct internet research, compile information, and provide summaries, reports, or recommendations.

5. Assist in organizing meetings, conferences, and events, including venue booking, catering arrangements, and material preparation.

02. Marketing

1. Assist in the implementation and execution of marketing campaigns and strategies.

2. Develop engaging and compelling content for various marketing channels, including social media, blog posts, newsletters, and website updates.

3. Monitor and manage social media platforms, schedule posts, engage with followers, and analyze performance metrics.

4. Research industry trends, target audiences, competitors, and new marketing opportunities.

5. Track and analyze marketing metrics and provide regular reports on campaign performance, website traffic, and social media engagement.

03. Online Marketing

1. Assist in planning, executing, and monitoring online marketing campaigns across various social media, email marketing, and paid advertising channels.

2. Create compelling and engaging content for online platforms, including social media posts, blog articles, website copy, and email newsletters. Optimize content for search engine visibility.

3. Manage social media accounts, create content calendars, schedule posts, engage with the audience, and analyze performance metrics.

4. Monitor website traffic, conversion rates, and campaign performance using tools like Google Analytics. Provide regular reports and recommendations for improvement.

5. Conduct keyword research, and optimize website content, meta tags, and headings to improve search engine rankings and drive organic traffic.

04. Executive Assistant

1. Provide comprehensive administrative assistance to executives, including managing calendars, scheduling meetings, handling emails, and organizing travel arrangements.

2. Act as a point of contact and effectively manage communications on behalf of executives, including drafting correspondence, memos, and reports.

3. Coordinate and schedule meetings, conferences, and calls, ensuring optimal time management and efficient communication among team members.

4. Prepare and format documents, presentations, and reports for executive review and distribution.

5. Handle sensitive and confidential information with the utmost discretion and maintain professionalism in all interactions.

05. eCommerce Specialist

1. Oversee and manage various aspects of eCommerce operations, including product listings, inventory management, order processing, and fulfillment.

2. Optimize product descriptions, images, and pricing to improve search rankings and enhance customer experience.

3. Provide prompt and professional customer support through various channels, addressing inquiries, resolving issues, and ensuring customer satisfaction.

4. Assist in planning and implementing marketing campaigns, promotions, and sales strategies to drive traffic, increase conversions, and boost revenue.

6. Analyze eCommerce metrics and generate reports on sales performance, customer behavior, and market trends to identify opportunities for growth and optimization.

06. Recruitment and Placement Services

1. Assist in the recruitment process, including sourcing candidates, screening resumes, conducting initial interviews, and coordinating interviews with hiring managers.

2. Schedule interviews, follow up with candidates, and ensure a smooth and positive candidate experience throughout the recruitment process.

3. Manage applicant tracking systems and databases, ensuring accurate and up-to-date candidate information.

4. Support onboarding by coordinating necessary paperwork, assisting with orientation, and facilitating smooth transitions for new hires.

5. Perform general administrative tasks related to recruitment and placement, such as posting job listings, preparing offer letters, and maintaining recruitment documentation.

07. Social Media Analysts and Consultants

1. Analyze social media platforms and campaigns, monitor performance metrics, and provide data-driven insights and recommendations to optimize social media strategies.

2. Develop compelling content strategies for social media platforms, considering the target audience, trends, and industry best practices.

3. Generate regular reports on social media performance, including engagement, reach, and conversion metrics, and provide actionable recommendations for improvement.

4. Research competitor social media strategies, content, and trends to identify opportunities for differentiation and improvement.

5. Provide guidance and support to clients in developing and executing effective social media marketing strategies, addressing their specific goals and objectives.

08. Bookkeeping

1. Using accounting software or spreadsheets, manage and maintain accurate financial records, including invoices, receipts, and expenses.

2. Process invoices, payments, and receipts, ensuring timely and accurate recording of transactions. Reconcile accounts and follow up on outstanding payments or overdue invoices.

3. Reconcile bank statements and credit card transactions with accounting records to ensure accuracy and identify discrepancies.

4. Generate regular financial reports, including profit and loss, balance sheets, and cash flow statements. Provide insights and analysis on financial performance.

5. Assist in gathering necessary financial documents and information for tax preparation. Coordinate with tax professionals and provide support during tax filing season.

09. Appointment Setter

1. Set up appointments and manage calendars for team members, ensuring efficient use of time and optimal scheduling.

2. Research and identify potential clients or leads for appointment setting, utilizing various sources and strategies.

3. Make outbound calls to potential clients, introduce services or products, and effectively communicate appointment details.

4. Follow up with leads and prospects to confirm appointments, provide reminders, and coordinate necessary logistics.

5. Maintain accurate and up-to-date records of appointments, leads, and relevant client information in a database or CRM system.

10. Transaction and Listing

1. Accurately enter and maintain transaction details in databases or spreadsheets, ensuring the completeness and accuracy of information.

2. Create and manage listings for products or services on various platforms, such as e-commerce websites or marketplaces, including writing compelling descriptions, uploading images, and setting pricing.

3. Monitor and update inventory levels to ensure accurate availability information is reflected in listings.

4. Process incoming orders, verify payment details, and coordinate order fulfillment or delivery.

5. Respond to customer inquiries related to transactions, provide order updates, and address any issues or concerns promptly and professionally.

11. Project-based Roles

1. Coordinating and managing projects from start to finish, ensuring adherence to timelines, deliverables, and milestones.

2. Conduct research on project-related topics, gather information, and provide insights or recommendations to support decision-making.

3. Prepare project documents, reports, and presentations, summarizing progress, outcomes, and critical findings.

4. As necessary, facilitate communication and collaboration among project team members, stakeholders, and external parties.

5. Organize and prioritize tasks, set deadlines, and track progress to meet project milestones.

6. Work on a predetermined timeline, hired for specific projects or tasks within a defined period. This ensures efficient allocation of resources and timely completion of projects.

7. Flexible, per-project assistance without long-term commitments. Clients hire for specific tasks and decide to continue or end collaboration after project completion.

12. Skilled and Specialized Roles

1. Provide skilled and specialized support in a specific area, such as graphic design, web development, content writing, digital marketing, or any other relevant field.

2. Utilize your expertise to assist in specific tasks or projects within your specialized area, ensuring high-quality deliverables.

3. Execute assigned tasks with precision, efficiency, and attention to detail; meeting established standards and deadlines.

4. Apply your specialized knowledge to troubleshoot issues, provide solutions, and offer creative ideas within your expertise.

5. Collaborate with team members, stakeholders, or clients as required, and communicate project updates, ideas, and recommendations effectively.

eCommerce Specialist
Recruiment and Placement Services
Social Media Analysts and Consultants
Bookeeping
Appointment Setter
Transaction and Listing
Project-Based Roles
Skilled an Specialized Roles
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